A. Website Use
This website is provided for general information about Red Basement, including property details, booking inquiries, and related services. You agree to use this website only for lawful purposes and in a way that does not interfere with the website’s operation or other users’ access.
We may update, suspend, or change content on this website at any time without notice.
B. Booking Information
Submitting a booking request through this website does not create a confirmed reservation. All stays are subject to availability, review, pricing confirmation, and acceptance of applicable rental or use terms.
We reserve the right to decline inquiries or reservations at our discretion, subject to applicable law.
C. Accuracy of Information
We aim to keep the information on this website accurate and current, but we do not guarantee that all descriptions, availability, amenities, pricing, or other content will always be complete, current, or error-free. Final booking details will be confirmed directly with guests.
D. Intellectual Property
All content on this website, including text, branding, logos, graphics, and images, is owned by or licensed to Red Basement unless otherwise stated. You may not copy, reproduce, distribute, or use website content without prior written permission, except for personal, non-commercial use.
E. Third-Party Links
This website may include links to third-party websites or services. We are not responsible for the content, policies, or practices of third-party sites.
F. Privacy Policy
We collect personal information you voluntarily provide when you fill out a booking form, contact us, or otherwise communicate with us. This information may include your name, email address, phone number, dates of stay, guest details, and any information you choose to share in your message.
We use this information to:
- Respond to inquiries
- Communicate about bookings
- Provide customer support
- Improve our website and guest experience
- Comply with legal obligations
We do not sell your personal information.
We may share your information with service providers who help us operate the website, manage bookings, process payments, or communicate with guests, but only to the extent needed to provide those services.
User Privacy Rights
Depending on your location and applicable law, you may have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information, subject to legal obligations
- Request information about how your data is collected, used, and shared
To make a privacy-related request, please contact us using the contact information provided below.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this policy, including to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.
G. Cookies and Analytics
This website may use cookies or similar technologies to understand website traffic, improve functionality, and enhance user experience. By continuing to use the website, you consent to the use of these technologies where permitted by law.
H. Data Security
We take reasonable measures to protect the information submitted through this website. However, no system is completely secure, and we cannot guarantee absolute security of data transmitted online.
I. Accessibility Statement
Red Basement is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.
We are continually working to improve the accessibility and usability of our website. While we aim to ensure that all content is accessible, some areas of the site may not yet fully meet these standards.
If you experience difficulty accessing any part of this website, please contact us and we will work with you to provide the information or assistance you need through an alternative method, such as by phone or email.
J. Children’s Privacy
This website is not intended for children under 13, and we do not knowingly collect personal information from children through the website.
K. Disclaimer
This website and its content are provided on an “as is” and “as available” basis without warranties of any kind, express or implied, to the fullest extent permitted by law.
L. Limitation of Liability
To the fullest extent permitted by law, Red Basement will not be liable for any indirect, incidental, special, or consequential damages arising from your use of this website or reliance on its content.
M. Indemnification
You agree to indemnify and hold harmless Red Basement and its owners, operators, and affiliates from claims, damages, liabilities, and expenses arising out of your misuse of the website or violation of these terms.
N. Governing Law
These Terms of Use and Privacy Policy are governed by the laws of the State of Washington, without regard to conflict of law principles.
O. Contact
If you have questions about these Terms of Use or Privacy Policy, please contact us through the booking or contact information provided on this website.